If you’ve already purchased WikiCamps on Apple but the app is asking you to pay again, make sure you are signed into the same Apple ID that was originally used to purchase the app.
To restore your purchase:
- Open the App Store
- Tap your profile icon in the top right
- Make sure you are signed into the correct Apple ID
- Re-download WikiCamps from the App Store
Apple manages all App Store purchases, so the app can only recognise purchases linked to the Apple ID used at checkout.
If you are still having trouble, contact our support team with proof of purchase and we’ll assist further.
Troubleshooting:
If you’re having issues with Family Sharing not recognising your purchase or not allowing downloads, Apple also provides troubleshooting steps in their support articles.